Create Ruckus Support Account
The first step is to register/create Ruckus support online site account. When downloading a firmware from the site, you need to have the account. This is free and as easy to create as any other online websites.
*If you already have an account, you can skip this section.
Step 1: Go to Ruckus support online site
Go to https://support.ruckuswireless.com. Click log in right upper corner, login button.
Click Join now.
This is fairly standard online registration form. As the registration form clearly states, basic access is free and does not require a support contract.